A pipe which burst in the basement of Baker Hall early Sunday morning resulted in the shutting down or damaging of some phone equipment and power sources for network equipment. This caused outages of both campus phone service and network service.
A different power source for the network equipment was installed this evening and network access was restored to the residence halls.
The phone equipment requires three telephone service providers to evaluate the damage and determine repair actions. The providers will not be available until Monday morning. The impact of this equipment being out of service is the following:
· Calls cannot be made to campus phones from off campus.
· Calls cannot be made from campus phones to off campus numbers.
· Campus calls cannot be made to or from the campus phones in the residence halls or the Annex from campus phones.
We are working to correct the problems as soon as
possible.
Gary Campbell
Director of Technology Services
Huntington University
"Whatever you do, work at it with all your heart, as working for the Lord, not for men." Colossians 3:23
Monday, January 19, 2009
Phone service outage
The campus has reopened following the winter storm, but there have been continued challenges to communication systems. The email system has been fixed following an outage on Sunday. Regarding phone service, the following message was sent to the campus community this morning by Gary Campbell, Director of Technology Services.
